Emit FreightGuard Service Guarantee

At EMIT, we are focused on continually improving our service and product offering to our customers. In support of this approach, we offer the FreightGuard Service Guarantee as a service to our Customers.

In the event that there is an isolated incident where EMIT, or its agents, experiences a service failure that results in the loss or damage of your goods, we provide a guarantee over our service through the FreightGuard Service Guarantee.

This Guarantee offers protection for our customers against loss or damage of freight at a very competitive rate, with a guaranteed quick claim assessment and no excess applied to the amount claimed.

The FreightGuard Service Guarantee will be automatically be activated on your account with EMIT and is designed to provide financial peace of mind by providing a claim compensation of up to R 10,000.00 per consignment for a nominal charge per consignment.

The FreightGuard Service Guarantee terms and conditions, which form part of the EMIT Standard Terms and Conditions of Carriage, are available in the EMIT website.

Please feel free to contact your EMIT Sales Representative or your local EMIT branch should you require additional information on this or any of our other services. We look forward to supporting your business through the provision of superior transport and logistics services.